DUNS ERROR 676
676 - The line is busy.
All versions of Windows - This error can occur if:
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You are dialing the wrong number
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There is a problem at your ISP or in the telephone network
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You have voice-mail or other custom calling feature that produces a stutter
dial-tone
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You haven't specified the proper country settings for your modem and the
number you are dialing, or your modem doesn't support the country you are in.
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If you include the disable call waiting code in your dialing, and your phone
line does not support call waiting; or, if you have call waiting, but your phone
company doesn't support the disable call waiting code.
Check the settings for the DUNS
Connectoid you are using.
If you have voice-mail or other custom-calling feature that
produces stuttered dial-tone, you may be able to eliminate the problem by
disabling dial-tone or busy detection: Add x to extra
settings to disable busy and dial-tone detection; add x2 to extra
settings to disable only busy detection.
If your modem doesn't offer support for your country,
disabling dial-tone/busy detection (x in extra settings) might work (only
if tone or pulse dialing for selected country is compatible with yours).
Use modem's speaker to listen to connection attempt:
Make sure it dials, and make sure you do not hear a busy signal.
Examine Modemlog to see what number
is actually being dialed. (If # dialed is not displayed, adding E1 to
extra settings may help.)
Try dialing with pulse instead of tone; Try increasing the
tone duration. [ s11=120 ]
Windows NT - Error 676 line busy is reported when you
should receive a 'No Dial Tone' 680 error. This was first correct in SP6. See MS
KB Q239870
Windows 98 - Depending upon the method you use to
connect to your ISP, this error may occur even if you have configured automatic
re-dial when the line is busy. See MS
KB 187215.
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