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HomeTroubleshooting  DUNS Errors  • Error 797

DUNS ERROR 797

797 - The modem could not be found.

This error occurs only in Windows 2000 and XP. The error can occur if the modem is no longer visible to the system, and may be a problem related to the modem driver, or system conflicts that cause the modem to work only some of the time.

In some cases, rebooting the machine may "solve" the problem.

If the modem is an external and is not powered on when the system is booted this error may occur: shut-down, power on the modem & re-boot the system.

If the error persists, check to see if there is an updated driver for your modem.

Back to all DUNS errors

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